Office 365

It is simple to change the Primary Email Address of an Office 365 user when your tenant is not being synced to your on-premises active directory, but if you are syncing to Office 365 with any of the following tools:

• Windows Azure Active Directory Sync (DirSync)
• Azure AD Sync (AADSync)
• Azure Active Directory Connect

Then you will be unable to change any of email addresses associated with that account, and you will get the following error:

The operation on mailbox “Mailbox” failed because it’s out of the current user’s write scope. The action ‘Set-Mailbox’, ‘EmailAddresses’, can’t be performed on the object ‘Mailbox’ because the object is being synchronized from your on-premises organization. This action should be performed on the object in your on-premises organization.

How to change the Primary Email Address for an Office 365 account using Active Directory Users and Computers

1. Open Active Directory Users and Computers
2. Ensure you have “Advanced Features” enabled from the view menu:
   
3. Double click on the user that you want to edit the email addresses for.
4. Go to the “Attribute Editor” tab.
5. Go to the “proxyAddresses” attribute and click edit.
6. Edit the email addresses as per your requirements. Note that the primary address (which is the address that the user will send emails from) is in uppercase “SMTP”.
   

How to change the Primary Email Address for an Office 365 account using Powershell

You can perform the same operation using Windows Powershell, the basic syntax is like this:

Set-ADUser paulie -Add @{ProxyAddresses="SMTP:[email protected]"}

The problem with running this command is that you may already have a primary SMTP address set and this will not stop you from adding another one. So first of all run:

get-aduser paulie -properties proxyaddresses | Select-Object Name,ProxyAddresses |fl

This will show you all the current proxy addresses for this user. If you want to remove an existing proxy address you can use:

Set-ADUser paulie -Remove @{ProxyAddresses="smtp:[email protected]"}

It is possible neither of the above methods will work if you have never had Exchange installed locally, as the users will not have these attributes. You can follow the instructions on this page in order to get the attributes enabled for your users.

It’s easy to hide a user from the Global Address List(GAL) when your Office 365 tenant is not being synced to your on-premise Active Directory, but if you are syncing to Office 365 which with any of the following tools:

• Windows Azure Active Directory Sync (DirSync)
• Azure AD Sync (AADSync)
• Azure Active Directory Connect

Then you will be unable to hide a user from using the Office 365 Web Interface or PowerShell. From both interfaces you will get the following error:

The operation on mailbox “Paulie” failed because it’s out of the current user’s write scope. The action
‘Set-Mailbox’, ‘HiddenFromAddressListsEnabled’, can’t be performed on the object ‘Paulie’ because the object
is being synchronized from your on-premises organization. This action should be performed on the object in your
on-premises organization.

From the web interface it will look like this:

How to hide a user from the Global Address List

So, now that we know that is has to be done on-premise, what needs to be changed and what is the quickest and easiest way to change it?

The active directory property “msExchHideFromAddressLists” property needs to be set to “true” and here are two ways of changing it.

Using ADSI Edit to hide a user from the Global Address List

You can use ADSI Edit and navigate to your user and modify the property “msExchHideFromAddressLists” and simply change it to true. It is quite easy to do, but long winded and awkward.

Using PowerShell to hide a user from the Global Address List

The same operation as above can be achieved in a single line of Powershell using the Set-User cmdlet. This is a much faster and less error prone method of doing the same operation.

Here is an example:

Set-ADUser paulie -Replace @{msExchHideFromAddressLists=$true}

and to un-hide the user:

Set-ADUser paulie -Replace @{msExchHideFromAddressLists=$false}

It’s really much easier to do in Powershell than ADSI Edit, but either way will work and the next time your AD synchronises with Office 365, the user should be hidden.

msExchHideFromAddressLists property missing from Active Directory?

If you discover that the msExchHideFromAddressLists property does not exist in your local active directory if you have never had a Microsoft Exchange Installed locally:

It is possible to extend the active directory schema to contain the required Exchange attributes without purchasing or installing Microsoft Exchange server. The easiest way to achieve this is to download the evaluation of Exchange Server 2013 and then:

• Extract the contents of the download to a folder of your choice.
• Run “setup.exe /prepareschema /iacceptexchangeserverlicenseterms” as per this screenshot:
  
• You should now have the msExchHideFromAddressLists active directory property available:
  

To list all users that are hidden from the GAL

Bonus bit of PowerShell – if you want to list all users that are hidden from the GAL, try this:

Get-ADUser -Filter {msExchHideFromAddressLists -eq "TRUE"} |Select-Object UserPrincipalName